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Leadership is about more than managing tasks. It is about helping people reach their potential. I believe great organizations are built by investing in people. Throughout my career, I've been passionate about developing others through education, mentorship, and leadership development. From designing original professional development programs to facilitating nationally recognized leadership courses, my goal has always been the same: equip people with the knowledge, confidence, and skills to succeed. The programs below reflect my commitment to building confident leaders, strengthening teams, and creating learning experiences that make a lasting impact.
Leadership Development Initiative
A comprehensive leadership training program supporting the development of current and emerging EMS leaders.
Purpose
Field Training Officers do more than teach clinical skills, they shape future professionals. Effective leadership requires understanding not only how to perform the job, but how to communicate, build trust, navigate conflict, and adapt to the unique needs of each individual. Without these skills, misunderstandings can hinder learning, coaching becomes less effective, and team performance suffers.
My Role
I designed the comprehensive leadership training program including the curriculum, created each training session, instructional materials, facilitated classroom instruction, and created interactive activities and discussions to support participant engagement and practical application. I was responsible for translating leadership concepts into meaningful learning experiences that helped FTOs strengthen their coaching, communication, and development skills.
Impact
This training initiative improved leadership readiness by providing a standardized approach to supervisor development and strengthening communication, decision-making, and leadership skills. Successfully delivered a structured learning experience that prepared new supervisors to lead teams more effectively, build confidence in their roles, and apply practical leadership strategies in their daily responsibilities. Participant Reflections: "I appreciate the extra training for FTO’s. This is the first time we’ve gotten any official training and I want to keep it fun and open and enjoyable while also educational. "
Featured Courses from the Leadership Development Initiative
Effective Communication & Coaching Course
Designed and facilitated an interactive leadership development course using the DISC behavioral framework.
This course was designed build self-awareness, understanding others, and developing practical strategies to communicate, coach, resolve conflict and lead more effectively.
Participant Reflections:
"I realized that you don't have to be the loudest person in the room to be a leader."
Guided Self-Reflection & Growth Planning Course
Designed and facilitated an interactive leadership development course focused on self-awareness and growth.
Participants engaged in guided reflection activities to identify strengths, define improvement goals, and create actionable plans to support continued leadership growth.
Participant Reflections:
"I will carry what I learned that day with me throughout my leadership journey!"
Leadership Training & Facilitation: Principles of Ethics & Personal Leadership (NAEMT)
Served as an instructor and facilitator for the National Association of Emergency Medical Technicians (NAEMT) Principles of Ethics & Personal Leadership course, guiding participants through ethical decision-making, leadership principles, and professional accountability through interactive discussions and real-world application.
Impact: Supported leadership development across the organization by helping participants strengthen self-awareness, accountability, communication, and team effectiveness.
Participant Reflections:
"My takeaway from this class was that the team can only work as fast as the 'slowest wolf in the pack.' If someone is struggling, there is no
need to forcefully tell them what they are doing wrong. Instead, meet them where they are and progress together in whatever way is
necessary to meet your goal."
Leadership Training Creation & Facilitation: Learning Styles: Adapting Training for Effective Instruction
Designed and delivered a training session for Field Training Officers focused on understanding how individuals process information and adapting communication strategies to improve coaching and instruction.
Impact: Helped FTOs strengthen their ability to communicate effectively, tailor feedback, and support the development of new team members.
Participant Reflections: "I benefited from it more so than I did the [College name] FTO class. I honestly learned a lot not only from Erika but my co workers with their insight. Thank you for all the hard work being put into it."
Leadership & Educational Publications
Designed and published a monthly professional development newsletter for Field Training Officers focused on leadership and growth as well as a quarterly bulletin for the entire EMS department focused on department initiatives, education, and dissemination of clinical statistics.
Impact: Improved communication and knowledge sharing by providing consistent leadership resources, professional development content, department updates, and clinical performance information. The newsletters helped keep Field Training Officers and EMS personnel informed, aligned, and engaged with organizational priorities.
FTO Professional Development Newsletter
FTO Professional Development Newsletter
A recurring publication designed to share leadership strategies, educational resources, and best practices with Field Training Officers.
Quarterly Training Bulletin
Quarterly Training Bulletin
A recurring publication to communicate training updates, organizational initiatives, educational opportunities, and operational information that supported continuous learning across the organization.
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