Performance Improvement Analytics
Turning Clinical Data into Actionable Insights
KPI Development | Microsoft Excel | Google Sheets | Dashboard Design | Performance Measurement
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Situation
Following cardiac arrest responses, performance information was collected but lacked a standardized method for evaluating clinical performance, identifying trends, and providing meaningful feedback to providers. Leadership needed a consistent process to measure protocol compliance and identify opportunities for improvement.
Approach
Designed and implemented a post-event performance analysis system to standardize cardiac arrest data collection, evaluate clinical performance, and deliver meaningful reporting for providers and organizational leadership.
The solution established a consistent workflow for capturing performance metrics, generating automated feedback, monitoring compliance, and identifying trends to support continuous quality improvement.
(NOTE — Personal identifiers (names, county ID) removed from published data. Figures reflect the original analysis.)
Insights
The analysis provided visibility into cardiac arrest performance trends, allowing leadership to identify strengths, recognize improvement opportunities, and evaluate performance across key clinical indicators. Automated feedback summaries generated after each cardiac arrest event provided providers with timely, objective performance insights, supporting reflective practice, targeted education, and continuous clinical improvement.
Department-Wide Compliance Analysis
Single Incident Compliance Analysis
Individual Compliance Analysis
Business Impact
The project created a structured quality improvement process that supported evidence-based performance review, standardized post-event feedback, and informed future education initiatives.
Rather than relying solely on anecdotal observations, leadership could use objective performance data to guide clinical improvement efforts and support better patient care.
Core Business Skills Demonstrated
Core Business Skills Demonstrated
Business Analysis
Performance Measurement
Quality Improvement
KPI Development
Process Improvement
Decision Support
Data Analysis
Data Storytelling
Technical Skills & Tools
Technical Skills & Tools
Microsoft Excel & Google Sheets
Goofle Forms
Pivot Tables & Pivot Charts
Dynamic Charts
Dashboard Design
SUMIFS, INDEX/MATCH
Data Validation, Conditional Formatting
Protected Workbook Architecture
Reporting Automation
What I Learned
This project strengthened my understanding that analytics are most valuable when they lead to meaningful action. By translating complex clinical information into clear, measurable insights, I was able to support continuous improvement and help create a more objective, data-informed approach to performance evaluation.
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